Exercising my right of withdrawal
Changed your mind? You have a legal right of withdrawal without having to justify your decision. This process is free and accessible in a few clicks, without creating an account.
- You have 14 days after receipt to exercise your right of withdrawal (Art. L221-18).
- No justification required.
- After submission, you will receive a summary email.
Reminder - Legal framework for your request
In accordance with Articles L221-18 to L221-28 of the Consumer Code, you have a period of 14 calendar days from the receipt of your order to exercise your right of withdrawal, without having to give any reason or incur any costs other than those provided for in Article L221-23.
You must return the items no later than 14 days after communicating your decision. Items must be returned in their original condition (unworn, unwashed, with tags attached, in original packaging).
The refund of all sums paid (excluding return shipping costs) will be made no later than 14 days after receipt of the returned items, using the same payment method as that used when placing the order.
Next steps: prepare the item(s) in their original packaging. You will receive the return address and, if applicable, the prepaid label by email.