Contact Us
Our team is available Monday to Friday. Response guaranteed within 24 business hours.
Contact us
For any questions about your order, our pieces or our brand.
By Email
contact@koye.fr - Response within 24 business hours.
Our studio
Paris, France. By appointment only.
Hours
Monday to Friday, from 10am to 6pm.
Frequently asked questions
How do I know if my order is confirmed?
You will receive an automatic email with your order number as soon as payment is confirmed.
Can I change the delivery address?
Any changes must be reported to us within 2 hours. After this time, the package is being prepared.
Do you ship internationally?
Yes, we deliver throughout the European Union and internationally.
What is the delivery time?
Allow 3 to 5 business days for metropolitan France.