Conditions générales

TERMS OF SALES

Between Koyart, 320 rue Saint Honoré 75001Paris, recorded at the RCS de Paris under number 911 424 943.
The company can be attached by clicking on the contact form accessible via the site's home page.

Below the "seller" or the "company".

Firstly,

And the natural or legal person purchasing the company's products or services,
Below, "the buyer", or "the customer"

On the other hand,

He was exposed and agreed:

Preamble

The seller specializes in wholesale clothing and shoes and markets products for consumers through the website (http://www.koye.fr). The list and description of the goods and services offered by the company can be consulted on the aforementioned sites.

Article 1: object These general conditions of sale determine the rights and obligations of the parties as part of the online sale of products offered by the seller.

Article 2: General provisions These General Conditions of Sale (CGV) apply to all product sales, carried out through the company's website which is an integral part of the contract between the buyer and the seller. The seller reserves the right to modify these, at any time by the publication of a new version on its website. The CGV applicable then are those being in force on the date of payment (or the first payment in the event of multiple payments) of the order. These CGVs can be viewed on this website:www.koye.fr/cgv. The company also ensures that their acceptance is clear and unreservedly by setting up a check box and a validation click. The Customer declares that they have read all these general conditions of sale, and if necessary the special conditions of sale linked to a product or service, and accept them without restriction or reserve. The Customer acknowledges that he has benefited from the necessary advice and information in order to ensure the adequacy of the offer to his needs. The Customer declares that he is able to contract legally under French laws or validly represent the natural or legal person for which he is committed. Unless otherwise stated the information recorded by the company constitutes proof of all transactions.

Article 3: Price The prices of the products sold through websites are indicated in euros all taxes included and precisely determined on the pages of product descriptions. For all products shipped outside the European Union and/or DOM-TOM, customs duties or other local taxes or import rights or state taxes are likely to be due in certain cases. These rights and sums do not fall under the seller's spring. They will be borne by the buyer and fall under his responsibility (declarations, payment to the competent authorities, etc.). The seller invites as such the buyer to inquire about these aspects with the corresponding local authorities. The company reserves the right to modify its prices at any time. The telecommunications costs necessary for access to the company's websites are the responsibility of the customer. Also if necessary, delivery costs.

Article 4: Conclusion of the online contract The customer must follow a series of steps specific to each product offered by the seller to be able to carry out his order. However, the stages described below are systematic: - Information on the essential characteristics of the product; - choice of product, if necessary of its options and indication of the essential data of the customer (identification, address, etc.); - Acceptance of these general conditions of sale. - Verification of the elements of the command and, if necessary, correction of errors. - Monitoring of instructions for payment, and payment of products. - Product delivery. The Customer will then receive confirmation by email from the payment of the order, as well as an acknowledgment of receipt of the order confirming it. For the products delivered, this delivery will be at the address indicated by the customer. For the purposes of proper realization of the order, and in accordance with article 1316-1 of the Civil Code, the Customer undertakes to provide its truthful identification elements. The seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

Article 5: Products and services The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The Customer attests to have received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract. The seller undertakes to honor the order of the customer within the limits of the stocks of products available only. Otherwise, the seller informs the customer. This contractual information is presented in detail and in French. In accordance with French law, they are subject to a summary and confirmation when the order is validated. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the supply of products as well as their prices is specified on the websites of the company, as well as the minimum duration of the contracts offered when they relate to a continuous or periodic supply of products or services. Unless special conditions, the rights granted for these are only in the natural person signatory to the order (or the person holder of the email address communicated). In accordance with the legal provisions in terms of compliance and hidden defects, the seller reimburses or exchanges defective products or not corresponding to the order. Refund can be requested as follows:

The customer must pack the article concerned with caution and join in his sending his return number (s) by printing them from the site or by copying them on free paper (in the event that he wishes to follow the procedure of Return planned on the site).
The customer is free to choose the method of sending his product and or not to take out insurance in the event of loss, theft or destruction of his package. The seller does not cover any of these costs or the cost of transport and cannot be held responsible for the non-reception of the Internet user. The seller advises Internet users to opt for a shipment followed by the package. In general, all costs and risks linked to the return of the product are the responsibility of the Internet user.
Only complete returned products, in perfect condition, in their original packaging and with a return number will be accepted. Otherwise, the return will be considered as a non -compliant return and will not be reimbursed by the seller.

Article 6: Reserve of ownership clause The products remain the property of the company until full payment of the price.

Article 7: Delivery terms The products are delivered to the delivery address which was indicated when ordering and the time indicated. This period does not take into account the period of preparation of the order. When delivery requires making an appointment with the customer. When the customer orders several products at the same time, they may have different delivery times routed according to the shipping methods. In the event of delay in shipping, the seller cannot be held responsible but will do everything in his power to best transport the product. In the event of late delivery, the Customer has the possibility of resolving the contract under the conditions and terms defined in article L 138-2 of the Consumer Code. The seller then reimburses the product and the costs "go" under the conditions of article L 138-3 of the consumer code. The seller provides a telephone contact point (cost of a local communication from a fixed position) indicated in the order confirmation email in order to ensure the follow -up of the order. The seller recalls that at the time of the customer of the products, the risk of loss or damage to the products is transferred to him. It is up to the customer to notify the carrier any reservations on the product delivered.

Article 8: Availability and presentation Orders will be processed within the limit of our available stocks or subject to stocks available from our suppliers. In the event of unavailability of an item for a period of more than 30 working days, you will be immediately warned of the predictable delivery deadlines and the order of this item may be canceled on request. The Customer can then request a credit for the amount of the item or his refund.

Article 9: Payment Payment is due immediately to order, including for pre -order products. The Customer can carry out payment by payment card or bank check. Secure online payment by bank card is made by our payment service provider. Once the payment is launched by the customer, the transaction is immediately debited after verifying the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating his bank information during the sale, the Customer authorizes the seller to debit his card of the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debit and that he is legally entitled to use it. In the event of an error, or impossible to debit the card, the sale is immediately resolved as of right and the order canceled.

Article 10: Contracting time In accordance with article L. 121-20 of the consumer code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or to pay penalties, except , if necessary, return costs ”. "The deadline mentioned in the preceding paragraph shorts from receipt for goods or acceptance of the offer for services." The right of withdrawal can be exercised by contacting the company as follows: we inform customers that in accordance with article L. 121-20-2 of the consumer code, this right of withdrawal cannot be exercised for. In the event of the exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the customer. The returns of the products are to be made in their original and complete condition (packaging, accessories, instructions ...) so that they can be re -marked in the new state; They must if possible be accompanied by a copy of the proof of purchase. In accordance with legal provisions, you will find below the standard withdrawal form to contact the following address:www.koye.fr/stours . Refund procedure: The property will be refunded within 30 days on the same account having been used by the Customer.

Article 11: Guarantees In accordance with the law, the seller assumes two guarantees: compliance and relating to the hidden defects of the products. The seller reimburses the buyer or exchange apparently defective products or not corresponding to the order placed. The request for reimbursement must be made as follows: the seller recalls that the consumer: - has a period of 2 years from the issuance of the property to act with the seller - that he can choose between replacement and the repair of the property subject to the conditions provided for by the apparently defective or corresponding provisions above - whether it is exempt from providing proof of the lack of conformity of the property during the six months following the issuance of the property. - that, except used goods, this period will be increased at 24 months from March 18, 2016 - that the consumer can also assert the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code And, in this case, he can choose between the resolution of the sale or a reduction in the sale price (provisions of articles 1644 of the Civil Code).

Article 12: Complaints If necessary, the buyer can submit any complaint by contacting the company by means of the following contact details contact@koye.fr

Article 13: Intellectual property rights Brands, field names, products, software, images, videos, texts or more generally any information object of intellectual property rights are and remain the exclusive property of the seller. No sale of intellectual property rights is carried out through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

Article 14: force majeure The execution of the seller's obligations at the end of these presents is suspended in the event of a fortuitous or force majeure case which would prevent the execution. The seller will advise the customer from the occurrence of such an event as soon as possible.

Article 15: Nullity and modification of the contract If one of the stipulations of this contract was canceled, this nullity would not result in the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement from the parties.

Article 16: Protection of personal data In accordance with the Data Protection Act of January 6, 1978, you have the rights of questioning, access, modification, opposition and rectification on personal data concerning you. By joining these general conditions of sale, you agree that we collections and use this data for the realization of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the company and its partners. You can unsubscribe at any time. You just have to click on the link present at the end of our emails or to contact the controller (the company) by letter RAR. We carry out on all of our sites a follow -up of attendance.

Article 17: Applicable law All the clauses appearing in these general conditions of sale, as well as all the purchase and sales operations referred to in it, will be subject to French law.